Frequently Asked Questions

Grapphen ATS is an enterprise autonomous recruitment operating system developed by Grapphen LLC in Sheridan, Wyoming. It consolidates sub-second neural resume parsing, 3D interactive Kanban pipelines, sub-vendor VMS representation lock-in, candidate talent bench redeployment, and native carrier-grade click-to-call VoIP softphones into a single unified platform.

The Grapphen cloud ecosystem includes four natively integrated enterprise applications:

• Grapphen ATS (grapphen.com / app.grapphen.com): Autonomous recruitment operating system & hiring CRM.
• Grapphen Mail (grapphenmail.com / workspace.grapphen.com): Dedicated cold outreach MTA & multi-tenant webmail suite.
• Grapphen Rooms (grapphenrooms.com / rooms.grapphen.com): Technical interview platform with 20+ language code sandboxes and video proctoring.
• Grapphen Vox (grapphenvox.com / vox.grapphen.com): Carrier-grade WebRTC softphone dialer and autonomous Sofia AI voice screening agents.

Registered recruiters and tenant administrators access their active workspace directly at app.grapphen.com/login. Public marketing, pricing tables, documentation, and API guides are accessible at grapphen.com.

Yes. Grapphen (spelled G-R-A-P-P-H-E-N with double "p") is an enterprise B2B recruitment software company incorporated as Grapphen LLC in Sheridan, Wyoming, USA. It is completely unrelated to graphene (the carbon nanomaterial allotrope) or GrapheneOS (the mobile operating system).

Grapphen provides automated ingestion pipelines and dedicated migration scripts for legacy platforms including Bullhorn, Ceipal, Greenhouse, Lever, and Workday. You simply upload candidate CSV exports or connect via authenticated API keys; our semantic deduplicator maps candidate profiles, job histories, resume attachments, contact records, and recruiter notes with 100% data integrity in under 24 hours.

Yes. Grapphen natively integrates with Google Workspace (Gmail, Google Calendar, Google Meet) and Microsoft 365 (Outlook, Exchange, Microsoft Teams), as well as native IMAP/SMTP mailboxes powered by Grapphen Mail. Interview schedules, candidate replies, and meeting confirmations automatically sync with bidirectional calendar locks.

Yes. Grapphen features one-click multi-board job distribution across 28+ global job boards including LinkedIn, Indeed, ZipRecruiter, and Glassdoor, with real-time application ingestion and automatic source attribution.

When a staffing sub-vendor submits a candidate profile through their dedicated branded sub-vendor portal, Grapphen generates an immutable SHA-256 cryptographic submission receipt timestamped to the millisecond. If another vendor attempts to submit the same candidate phone number, email address, or normalized resume, the system immediately displays existing representation ownership with zero ambiguity.

Rather than emailing vulnerable PDF resumes back and forth, recruiters click "Push to Client Portal" to generate an encrypted, branded candidate review link. Hiring managers can view blinded or unblinded resumes, video interview snippets recorded in Grapphen Rooms, skill evaluation scorecards, and approve or reject submissions in one click with zero login hurdles.

Bench Management allows IT staffing agencies to maintain active rosters of internal consultants and off-project contractors. Grapphen continuously monitors newly posted internal requisitions and incoming vendor job feeds, automatically matching and queuing qualified bench candidates for instant submission.

Yes. Grapphen enforces multi-tenant row-level security (RLS) with AES-256 encryption at rest and TLS 1.3 in transit. Your proprietary candidate databases and resumes are completely partitioned and are strictly never used to train public foundational AI models. We are SOC2 Type II audited and fully compliant with GDPR, CCPA, and EEOC guidelines.

Grapphen’s neural evaluation engines adhere strictly to the EEOC Uniform Guidelines on Employee Selection Procedures and the 4/5ths (80%) Rule. The system can automatically redact candidate photos, names, gender indicators, graduation years, and zip codes during initial scoring to ensure 100% skills-based objective shortlisting.

Unlike legacy recruitment platforms that charge $150 to $300 per recruiter per month, Grapphen offers transparent flat-rate plans with unlimited seats on growth tiers. This eliminates seat penalties and allows your entire agency—including sourcers, account managers, and executive leadership—to collaborate without exploding software costs.

Yes. Grapphen provides a full-featured 14-day sandbox trial with instant tenant provisioning and zero credit card required. You can test neural resume parsing, 3D pipelines, candidate messaging, and portal submissions within minutes.